1. This website CALL Lab (hereinafter: “the Website”) is owned by “The Humanities and Arts Faculty at the Technion Institute of technology” (hereinafter: “the Company”) ,and various information and educational content of the Company (hereinafter: “the Content”) are published within its framework.
2. The use of this website, its content and the services provided therein are offered to you subject to acceptance of all the terms contained in these Terms and Conditions. The Company may update the Terms and Conditions from time to time at its sole discretion and without the need for prior notice. The Company reserves the right to close the website or change it at any time it wishes.
3. Browsing the website and/or registering for the purpose of receiving its services will be considered as your agreement to these Terms and Conditions.
4. The Company may suspend, block or immediately terminate the user’s access to the Site if he violates the terms of the Regulations or makes improper use of the Site or any content appearing therein.
5. Purchases through the Site are only available to users who will go through the registration process for the Site, be approved by the Company and receive access to the purchase area, using personal identification information such as a username and password or any other means of identification determined by the Company (hereinafter: “Customer”). Notwithstanding the foregoing, the Company may allow purchases on the Site without registration and/or identification as a Customer (Guest Purchase).
6. The Site or through it may not be used for any illegal purposes. Registration on the Site is for the Customer’s personal and exclusive use. The User may not transfer the authorization to use it to any other person. There is a special obligation to be completely accurate in all personal details required for registration, delivery of the purchased products to the Customer and for the purpose of ongoing communication with the Customer.
7. You may not publish or transmit through the site any information that is false, insulting, defamatory, threatening, infringing on the privacy of others, pornographic, of a sexual, racist, or illegal.
8. You may not make any commercial use of the site by sending advertisements or in any other way, without the Company’s prior written consent.
9. All rights, of any kind and type, including copyrights and intellectual property rights in connection with the site and all its contents, are the sole property of the Company. You may not copy, reproduce, photograph, distribute, publish or retain in the user’s possession any part of the site’s contents. You may not use any image, video, design, text, information, file, content, trade name, trademark, logo or any other right of the site, in any way or form whatsoever, and especially in any commercial manner, without obtaining the Company’s prior written consent.
10. Customers who have placed an order/purchase through the site declare that they have read these regulations and agree to all of their provisions and conditions and declare that they or anyone on their behalf will not have any claim/demand/claim against the site and/or the company and/or any of its managers and employees in connection with the provisions of these regulations.
11. Errors never recur – The company makes every effort to ensure that the products appearing on the site are up-to-date, but sometimes there may be errors and inconsistencies. Therefore, the company does not guarantee that the presentation of the purchased program prior to purchase will accurately match the program as it actually is.
12. In addition to the above, the company does everything in its power to ensure that the information displayed on the site, including prices, is the most accurate and complete information, but sometimes errors or inaccuracies may appear and the company will not bear any responsibility arising from or related to them.
13. The information displayed on the site next to each product includes only partial information and does not necessarily exhaustively describe all of the product’s features and/or composition.
14. All prices on the site appear in new shekels and already include the VAT stipulated by law, unless it is explicitly stated that they do not include VAT, in which case VAT will be added to them by law.
15. The sale of the company’s products through the site is for adults over the age of 18 only. By purchasing a product through the site, the customer declares to the company that he is an adult over the age of 18 and that he is purchasing the product for his personal use and/or for the use of his spouse and/or children.
16. The company may update the prices of the items and the shipping rates from time to time without prior notice or notification. The valid price will be the one that appears at the time of purchase and there will be no validity for any previous offer and/or previous pricing that appeared on the site in the past.
17. The terms of use of the site apply to the use of the site and all services included in it using any computer or other communication device (tablet, laptop, smartphone, etc.). These terms also apply to the use of the site, whether through the use of the Internet or through any other network or means of communication.
18. All prices, products, promotions, discounts and coupons appearing on the site are valid for ordering on the site only, and the customer will not have any claim for any contradiction or inconsistency between the prices or products or inventory offered on the site and the prices or products or inventory offered by the company anywhere else, including in various company publications.
19. The company’s data processing computer records regarding the actions carried out through the site will constitute prima facie evidence of the correctness of the actions.
20. The company hereby clarifies to the customer that all information published on the site regarding the products marketed through the site, and including all content sold to the customer within the framework of the site, is for general information only and does not constitute advice of any kind. The Company emphasizes to the Customer that it is his duty to consult an appropriate professional before consuming any content that may affect in one way or another the Customer’s body, health, well-being, mental state or appearance, as well as any of his property.
21. All photographs on the Site are intended for illustrative purposes only.
22. The Regulations are formulated in the plural and/or masculine for convenience only but refer to both genders.
23. Israeli law shall apply to the Regulations. Jurisdiction over them, as well as any dispute between the Company and its Customers regarding commercial activity carried out through the Site, shall be exclusively vested in the competent courts in the city of Tel Aviv.
24. Contact and Customer Service:
You can contact the company with any questions, inquiries or suggestions for improvement via the following means of communication:
Customer Service Email: call-lab@technion.ac.il 

25. All products offered for purchase through the website are digital learning programs sold online in a digital version only, through and on the website’s learning platform.

26. When making a purchase on the website, customers must be careful to record all the required details accurately. If incorrect details are provided, the company cannot guarantee that the access details for the purchased plan will reach the customer or that the customer will be able to access the plan he purchased on the site.
27. The credit cards accepted on the site are: Isracard, Visa, Diners and MasterCard. Purchases cannot be made on the site using checks, purchase receipts, gift cards, gift vouchers, reloadable cards, coupons and credits.

28. The price valid for the order is the price displayed when completing the order process on the site, including providing the credit card details.
29. After entering the credit card details, these details will be checked by the credit company. If the transaction is approved, a notification will be sent to the customers via the e-mail address entered on the site. If the transaction is not approved by the credit company, the customer will receive an appropriate notification and will be asked to provide another means of payment.
30. The order details as entered in the order form and the transaction registration will constitute evidence of the correctness of the procedure.
31. Confirmation of the purchase is conditional on the product you purchased being available in the digital program database of the website platform at the time of purchase. Even if it is not stated that the product is not in the database and the product has not been downloaded from the website by the time the order is placed, then if it turns out that it is not in the database, the website will not be obligated to actually sell the product, and the buyers will not have any claim and/or claim in this matter for any type of damage, whether direct or indirect damage caused to the buyers and/or a third party.
The aforementioned is subject to the company refunding the customer any amount paid for that order if he actually paid, and/or canceling the charge if it was made.
32. The Company may not confirm a customer’s order for any reason at its sole discretion, including after it has already been made, subject to refunding the payment paid to the customer, and the customer will not have any claim and/or claim in this matter for any type of damage, whether direct or indirect damage caused to him and/or a third party.
33. The Company and/or anyone on its behalf will not be responsible and will not bear any direct, indirect, consequential or special damage caused to users and/or surfers and/or orderers and/or a third party, as a result of use or the contents of the site, including in the case of use in accordance with these Terms and Conditions – whatever the cause of the claim may be – including loss of income and/or prevention of profit caused for any reason whatsoever.
34. In any case, the Company’s liability is limited to the value of the purchased plan and it will not bear any damage that is not direct. The Company will not bear any liability for indirect and/or consequential damage.
35. The Company is not responsible for the use made by customers and/or anyone on their behalf of the products and programs purchased.

Order Cancellation and Product Return Policy:
43. Since the site is a consumer site and the sales activity within its framework is a sales activity to private consumers, the provisions of the Consumer Protection Law 5741 – 1981, and the protections set forth therein for consumers, apply to the purchase through the site.
44. It is clarified that according to the Consumer Protection Law and the various regulations under it, it is not possible to cancel a transaction and return to the company purchases of information products that can be copied, and that the company’s information products and its programs

Maintaining confidentiality:
51. The company’s privacy policy is detailed in the company’s “Privacy Policy” published on this site. Everything stated in the privacy policy constitutes an integral part of these regulations.
52. To the extent that personal information is required when registering on the site or when purchasing products on it, the site will ask customers only for the information directly necessary for the provision of the service or the purchase of products.
53. The site does not store credit card numbers and to the extent that If a financial credit is needed, customers will have to provide their credit card details again.
54. The site uses the highest security standards in order to maintain the confidentiality of information and the privacy of its customers as much as possible.
55. The site is cleared through the clearing service company HYP and the clearing service provider. At the time of ordering, i.e. entering credit card details, various security measures are activated by the above-mentioned companies and under their responsibility, operating on the basis of advanced identification, verification, coding and encryption technology, in a way that allows products to be ordered and customer details to be provided securely.

Liability:
56. The liability for products purchased through the site is in accordance with the provisions of the law and the general provisions detailed here. In any case of conflict, the provisions detailed here will prevail.
57. The company will not be subject to any liability of any kind, and it will not be charged any other payment to the customer or any third party in connection with the product. The Company will not, in any case, compensate the Customer and/or any third party for indirect and/or consequential damage and/or for any financial loss and will not bear any other liability, whether express or implied.
58. This warranty is not transferable and/or assignable to another.
59. The Company shall not be held liable for any liability and/or responsibility, express and/or implied, beyond those expressly set forth herein.